Privacy policy
1. Introduction
When you use this shop, we may obtain personal information (meaning the information defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information; hereinafter referred to as the “Personal Information Protection Act”) and other information related to you as an individual (collectively referred to as “Customer Information”).
In handling Customer Information, this shop shall comply with the Personal Information Protection Act, other relevant laws, regulations, and guidelines, as well as this privacy policy established by this shop (hereinafter referred to as this “Privacy Policy”).
2. Scope of Application
This Privacy Policy applies to all Customer Information acquired by this shop when customers use this shop.
3. Customer Information Acquired by This Shop
This shop acquires the following Customer Information through:
(a) information directly entered by customers on services provided by this shop;
(b) information provided by customers via email, postal mail, written documents, telephone, or other means; and
(c) information collected when customers use or browse services related to this shop.
Information acquired when customers purchase products
-
Basic information such as name, address, occupation, etc.
-
Contact information such as phone number and email address
-
Bank account information, etc.
-
Other information related to customers and their purchases
Other information acquired through customers’ use of this shop
-
Information regarding purchased products and other usage of this shop
-
Information regarding payment status
-
Cookies, IP addresses, device type, mobile device identifiers, browser type, browser language, referring URL, operating system or platform type, page views, time spent on pages, and the date and time of activities conducted on this shop’s app or website
-
Other information related to customers’ use of this shop
Information acquired through surveys conducted by this shop
-
Customers’ usage status, requests, and other survey responses
-
Other information related to surveys
4. Purposes of Use
This shop uses the Customer Information described in Section 3 for the following purposes:
Providing services related to this shop
-
To confirm purchases made through this shop
-
To bill, receive payments, and confirm such payments
-
To otherwise provide services related to this shop
Improvement of services and planning of new services
-
To investigate and analyze usage status and patterns
-
To conduct surveys
-
To send rewards or honoraria for cooperation in surveys, etc.
-
To improve and enhance services and plan new services
-
To customize services according to individual customers
-
To plan, research, and develop new services
-
To otherwise improve the quality of this shop’s services
Providing information and responding to inquiries
-
To contact customers and provide information related to this shop’s services
-
To confirm subscriptions to email distribution services and distribute emails
-
To provide information on campaigns
-
To send prizes for contests or promotions
-
To provide information on new products and services
-
To notify customers of material changes to terms of use or services related to this shop
-
To respond to customer inquiries and requests
-
To otherwise communicate appropriately with customers regarding use of this shop
Advertising and marketing
-
To distribute or display advertisements of this shop and measure their effectiveness
-
To implement other measures for advertising and marketing purposes
Management and operation
-
To confirm usage status and registration information related to services of this shop
-
To confirm customers’ compliance with terms and conditions
-
To respond to suspected or confirmed violations of terms and resolve operational issues
-
To take other necessary measures to ensure safe use by customers and maintain the quality of services related to this shop
Provision to third parties
-
To provide Customer Information to card issuers for fraud detection and prevention (for use of EMV 3-D Secure)
5. Entrustment or Provision of Customer Information to Third Parties
This shop may provide or entrust Customer Information to third parties in the following cases. When doing so, this shop will examine whether the recipient meets standards set by this shop and will entrust or provide Customer Information under appropriate supervision, ensuring that contractual terms include appropriate safeguards for the proper management of Customer Information.
Entrustment/provision to subcontractors
When this shop entrusts all or part of its business—such as processing Customer Information, providing information to customers, conducting campaigns or surveys, or performing investigations or analyses regarding usage status of services related to this shop—to another company.
Entrustment/provision to partner companies or affiliates
When this shop enters into cooperative or partner relationships with other companies, etc. to provide services related to this shop (including relationships with ad distribution service providers, advertising agencies, and other advertising-related businesses for the purpose of distributing/displaying advertisements or measuring their effectiveness).
Provision in connection with business succession
When another company succeeds to the business, including services related to this shop, through merger, company split, business transfer, etc. (including cases where this shop establishes a separate corporation and transfers the business of this shop to that corporation).
Provision based on laws and regulations
When this shop is requested to provide Customer Information by courts, administrative agencies, supervisory authorities, or other public institutions based on laws and regulations.
Provision for dispute resolution
When this shop determines that providing Customer Information is necessary to resolve disputes with third parties or to secure the rights or interests of customers or third parties regarding services related to this shop.
Provision to card issuers
This shop uses EMV 3-D Secure. For fraud detection and prevention, Customer Information such as name, phone number, and email address is provided to the card issuer used by the customer. If the card issuer is located outside Japan, such information may be transferred to the country where the issuer is located. Because this shop cannot identify the card issuer or its country solely from the information collected from customers, this shop is unable to obtain or provide the following information regarding personal information protection measures:
-
Name of the foreign country where the recipient is located
-
Information on the personal information protection system of that country
-
Measures taken by the card issuer for protecting personal information
6. Management
This shop strictly manages Customer Information to prevent loss, destruction, alteration, unauthorized access, or leakage. As stated in Section 5, this shop may entrust the handling of Customer Information to other companies; in such cases, this shop shall appropriately supervise such companies.
7. Use of Google Analytics and Cookies
Use of Google Analytics
For services related to this shop, we use Google Analytics to investigate and analyze customers’ usage status and patterns. Data collected through Google Analytics is managed in accordance with Google’s privacy policy. For details on Google Analytics and opt-out procedures, please refer to “Google Analytics Terms of Service” and “How Google uses information from sites or apps that use our services.”
Use of Cookies
Services related to this shop may use cookies and similar technologies for purposes such as improving convenience, analyzing statistical data, distributing/displaying advertisements, and measuring advertising effectiveness.
Cookies are text data stored on the customer’s device when accessing services related to this shop.
Customers may restrict or refuse acceptance of cookies by changing browser settings; however, doing so may prevent proper use of services related to this shop.
8. Corrections by This Shop
If there are changes to Customer Information—such as municipality names, postal codes, or financial institution names—that may hinder billing or payment procedures, this shop may change the registered Customer Information accordingly.
9. Confirmation/Correction by Customers and Disclosure of Retained Personal Data
Confirmation/Correction of Customer Information
Customers may confirm and correct their registered Customer Information at any time.
Disclosure of retained personal data
If a customer requests disclosure of retained personal data or records related to provision to third parties, this shop will disclose such information without delay except in the following cases:
-
If disclosure may harm the life, body, property, or other rights/interests of the customer or a third party
-
If disclosure may significantly hinder proper operation of this shop’s business
-
If disclosure would violate laws or regulations
Correction, etc. of retained personal data
If a customer requests correction, addition, deletion, erasure, suspension of use, or suspension of provision to third parties regarding retained personal data, this shop will examine and confirm that:
(1) the request is made by the customer or an authorized representative; and
(2) the request satisfies applicable legal requirements,
and will respond in accordance with laws and regulations. Please note that due to technical limitations, we may not be able to fully comply with certain requests.
10. Disclaimer / Notes
Use of third-party websites
This shop does not assume responsibility for the protection of customers’ personal information, etc. on websites of other businesses or individuals (including websites accessed via links from websites used by this shop in providing its services). Customers should carefully review the content of such websites at their own responsibility.
Information for identity verification
Customers are requested to strictly manage any information used to verify their identity so that it is not lost, forgotten, or disclosed to third parties.
11. Changes to This Privacy Policy and Confirmation of the Latest Version
This shop may revise this Privacy Policy from time to time.
When using services related to this shop, customers must always check the latest Privacy Policy.
If this shop revises this Privacy Policy, it will notify or make known to customers the fact of the revision, the revised content, and the effective date. If customer consent is required by law for such revisions, this shop will obtain customer consent (including cases where, after notification or announcement of the revision, the customer uses this shop or does not complete account cancellation procedures within the period specified by this shop, in which case the customer is deemed to have consented to the revised Privacy Policy).
12. Contact Information and Inquiries
For inquiries regarding this Privacy Policy and various requests based on this Privacy Policy or the Personal Information Protection Act, please contact us at:
Last Updated: September 9, 2024